Company Profile

Share Service IT Advisory Sdn Bhd (SSITA) is a joint venture by Mandate Systems (Hong Kong) Limited, a leading IT governance professional service provider; IMonSoft (Shanghai) Technology Company Limited, a leading OOSE/UML and Object Oriented technology software development solution provider and HNS Technology (Guangzhou) Limited, a leading Data Center and Structured Cabling service provider.

SSITA, a leading IT Management and IT governance professional firm headed by a group of IT veterans with decades of IT management experience and consulting knowledge that employs standard based solutions and methodologies such as ITIL, COBIT, COSO, BAM, iAS, SOA, PRINCE2, ISO 17799, ISO 20000 and DSDM as the foundation in helping our multinationals and brick-and-mortar customers in simplifying their IT complexities into advanced building blocks to leapfrog their IT tools as businesses enabler.

SSITA aims to deliver professional cost effective solution to our customers by leveraging the cost effectiveness of P. R. China IT worker with a combined workforce of over 200 IT personnel and the success model experience gained from mega IT projects experienced by our group of senior IT veterans heading the service delivery of SSITA.

SSITA vision is to help our clients in making their Information Technology functions with conformant to IT standards, elimination of risk, reduction of cost, enhancement to business support, and increase revenue by simplify IT function and technology into “working business tool”.

In working with Malaysia government body Multimedia Development Corporation MDEC, SSITA has created a human capital bank to address the severe shortage of experienced programmer and technical support personnel in the Malaysia corporate sector, SSITA can supply skill worker to assist our client's short term and long term need including project based ad hoc requirement.

SSITA is assisting our clients in the area of Outsourcing Services, Business/IT Advisory Services and Business / IT Software Application;

Outsourcing Services Offerings

We work with our customer to address their skill set shortage problem by bringing in experienced application developers, programmers, system analyst and support staff such as network administrators, desktop support technician from overseas to cover the need for our customers in the following area:-

• Application development and management
• Desktop and IT Infrastructure management and technical support
• Data Centre management
• Project Management Office planning and operation
• Share Service Center Management

Business / IT Advisory and Implementation Services

SSITA's proficiency in the standard based IT advisory services on outsourcing, project and PMO advisory have help to secured many major corporate clients locally and overseas. SSITA is also working closely with MDEC's Global Reach team in identifying ICT project opportunity with SSITA's network of contacts in China. The range of professional Advisory and Implementation services includes the followings:-

• Business Continuity and Disaster Recovery
• Business Process Improvement Systems
• Data Centre relocation and construction
• IT Governance, Helpdesk and Security Review
• IT strategy review and development
• Project Management Office planning and operation
• Project management system and infrastructure
• Share Service Center implementation
• ISO17799, SOX, COBIT and IT Governance compliance

Business / IT Software Application

SSITA owns the intellectual properly rights to the Mandate suite of Business Activity Monitoring Applications. SSITA's innovative Business Activities monitoring applications offer complete organization visibility, instill control with conformant to Standard based business processes and methodologies that offers our customer cost effectiveness, rapid business automation and governance.

• Mandate Zeus – A Corporate Governance System that aids SOX compliance and regulatory requirements.
• Mandate ITSM – An IS20000 ITSM Service System that provides IT Governance functions that employs automation and enforcement of IT Best Practices that goes beyond IT Help Desk System.
• Mandate Artemis – A Business Process Automation System that translates paper based workflows into automated system functions that adapt to ever changing business environment customizable by business users.

Procurement Service Provider- www.open.com.my

Our Procurement service offers a "one stop center" to meet all our customer's procurement needs on office equipment and technology hardware, software and services. The program not only cuts the time consuming tedious price comparison and multi-quotation negotiation and meetings process, it also help our customer to reduce their account payable and financial planning workload.

The program offers "Everyone Buys At Cost"procurement service, it has capture the attention of SMB throughout Malaysia and we now has a network of over 20 agents (and growing), in providing sales and services support to our Corporate and SMB customers. This "Blue Ocean" business model with a eShop presence on Internet, has attributed to unprecedented support for SSITA from major ICT vendor such as IBM, SAP, HP, Microsoft, CA, Canon, Epson, Lenovo, Toshiba and organization such as MCA ICT Resource Center, SME International, SMI Association, etc.

Strategic Technology Partners

• ACER
• Bea
• CA
• Canon
• CISCO
• Toshiba
• Microsoft
• Oracle
• Powerware
• Rogue Wave
• SAP
• Seagull
• FalconStor
• FTEC
• HP
• Intel
• IBM
• Intel
• EPSON
• Sun Microsystems
• Lenovo

Major Customers

• Arvato Bertelsmann - China
• Bank of Shanghai - China
• Bao Steel - China
• Boston Web College - Malaysia
• China Telecoms - China
• Fuji Film Japan - Hong Kong
• Fuji Zerox - Hong kong
• Kodak - China
• INSAP - Malaysia
• KFC - Malaysia
• MCA - Malaysia
• Port Klang Free Trade Zone - Malaysia
• Shanghai Broadcasting Lab - China
• Shanghai Volkswagen - China
• Bluewave Hotel - Malaysia
• Embassy of Croatia - Malaysia
• Embassy of Brazil - Malaysia
• Petro Energy - Sudan
• Astro - Malaysia
• CIMB Aviva - Malaysia
• Law Enforcement Bureau - China
• Air China - China